LEGAL & COMPLIANCE

Privacy Policy

Last updated: October 6, 2026

Bloom Construction Inc. ("Bloom Construction", "we", "us", or "our") is committed to protecting the privacy, accuracy, and security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard personal information obtained when you visit our website, submit project inquiries, communicate with our team, or contract our construction and renovation services across Mississauga, Ontario, and surrounding areas.

1. Information We Collect

We collect information required to evaluate, estimate, schedule, and complete residential and commercial construction projects. This information includes:

  • Contact Details: Full name, email address, phone number, and physical mailing address.
  • Project Information: Project site address, property type, scope of work, budget expectations, and target timelines.
  • Consultation & Communication History: Notes, messages, email threads, telephone call logs, and SMS exchanges.
  • Contractual & Financial Records: Formal estimates, scopes of work, signed agreements, change orders, invoices, and explicit consent records.
  • Technical Usage Data: IP addresses, browser types, device identifiers, and page interaction metrics collected automatically via website access.

Payment Card Notice: Bloom Construction Inc. does not collect, store, or process credit card numbers or sensitive payment details directly through standard web forms. Any digital payment transactions are conducted through compliant, certified third-party payment gateways.

2. How We Collect Information

We gather personal information through various customer interaction points, including online contact and quote request forms, appointment booking calendars, telephone calls and SMS messages, in-person consultations, architectural plans and client-provided documentation, and automated web tracking cookies.

3. How We Use Information

We use your collected personal information strictly for legitimate commercial and project management purposes:

  • Responding promptly to quote requests, contact inquiries, and consultation bookings.
  • Preparing tailored architectural, material, and labour cost estimates.
  • Scheduling site assessments, permit applications, and trade execution.
  • Delivering active project updates, change management notices, and warranty support.
  • Sending opt-in marketing newsletters, seasonal construction advisories, and service highlights.
  • Enhancing website performance, user experience, and operational security.
  • Fulfilling municipal building code standards, occupational health compliance, and legal recordkeeping duties.

4. Email and SMS Communications

We distinguish between transactional and promotional communications. Transactional communications (such as appointment confirmations, estimate delivery, project schedule updates, safety notifications, and invoice receipts) are essential for contract execution and cannot be opted out of while an active project is underway. Marketing communications (including promotional newsletters and promotional offers) are sent solely with explicit opt-in consent. You may withdraw marketing consent at any time by clicking the unsubscribe link in any promotional email or replying STOP to SMS notifications. Standard message and data rates may apply depending on your mobile carrier.

5. Cookies and Tracking Technologies

Our website utilizes essential cookies to ensure basic platform functionality, navigation security, and form submissions, as well as performance and analytical cookies to understand how visitors interact with our pages. You can control or disable non-essential cookies through your browser settings. For comprehensive details regarding cookie lifespans and category classifications, please refer to our dedicated Cookie Policy.

6. Sharing of Personal Information

Bloom Construction Inc. does not sell, rent, or trade your personal information to third parties for marketing purposes. We disclose information only to vetted third-party service providers and technology partners (such as CRM, scheduling, and communication platforms including GoHighLevel / LeadConnector), specialized sub-trades and material suppliers involved directly in your project build, professional advisors (legal, accounting, insurance), and governmental authorities when required by Canadian law, building codes, or regulatory safety inspections.

7. Data Processing & Cross-Border Storage

While Bloom Construction Inc. operates in Ontario, Canada, some of our digital service providers and cloud hosting platforms maintain servers situated outside of Canada (including the United States). Consequently, your information may be processed and stored across international borders and subject to the lawful access requirements of foreign jurisdictions in accordance with applicable laws.

8. Consent and Your Choices

Under Canadian privacy legislation (including PIPEDA), you have clear rights regarding your personal records. You may request access to the personal data we hold about you, request corrections to inaccurate or incomplete information, or withdraw consent for optional marketing communications at any time. To exercise these rights, please contact our privacy representative using the details provided below.

9. Data Retention

We retain personal information only for as long as necessary to satisfy the purposes for which it was gathered, including satisfying construction warranty periods, statutory lien limitations, tax reporting obligations, and corporate governance requirements. Once the retention criteria expire, records are securely deleted or anonymized.

10. Safeguards & Security

We enforce reasonable administrative, technological, and physical measures to safeguard your personal data against unauthorized access, disclosure, alteration, loss, or theft. These protections include SSL/TLS encryption, secure database access controls, and restricted staff authorization. While we employ rigorous standard precautions, no method of transmission over the Internet or electronic storage can be guaranteed 100% secure.

11. Children's Privacy

Our website and construction services are intended strictly for adults and commercial property owners. We do not knowingly solicit, collect, or store personal information from children under the age of 13. If you believe a minor has provided us with personal information, please contact us immediately so we can promptly purge the record.

12. External Links

Our digital platforms may include hyperlinks to external websites, such as trade associations, architectural suppliers, municipal permit portals, or social media platforms. Bloom Construction Inc. is not responsible for the privacy practices, content, or policies of third-party websites. We encourage you to review their individual privacy statements before providing personal data.

13. Changes to This Privacy Policy

Bloom Construction Inc. reserves the right to periodically update this Privacy Policy to reflect modifications in our operational practices, regulatory obligations, or service technologies. Material updates will be indicated by revising the 'Last updated' date at the beginning of this document. Continued engagement with our services following updates constitutes acceptance of the revised terms.

14. Contact Us

If you have questions, concerns, access requests, or complaints regarding this Privacy Policy or how your personal information is handled by Bloom Construction Inc., please contact us directly:

  • Business Name: Bloom Construction Inc.
  • Location: Mississauga, ON, Canada
  • Email: [email protected]
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